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Engaging “Difficult” Stakeholders

Every project has stakeholders that may be labeled as "difficult." While I’ll acknowledge that some people just choose to be difficult and contrary; many times there is a valid reason for someone being difficult. They are just not expressing themselves in the best way possible. This is not to excuse their behavior; but, look deeper […]

Best Practices to Communicate About Your Strategic Plan

Communicating about the strategic plan

Better Communication = Increased Success in Implementing Your Strategic Plan

It is essential to have a plan in place to communicate about the strategic plan throughout the organization. Educating employees about the plan enables for their understanding of the importance of the plan as well as increasing their commitment to supporting the plan – which […]

Team Leads as the Communication Link

Communication

On larger, global initiatives consider one area of responsibility for team leads is to be a communication link between the management team and the team’s leads direct reports. The larger an initiative, the more individuals involved in it; which requires more effective communication to ensure success of the initiative. By having the team lead function […]

Managing BPI Projects - Communicating with the Sponsor and Stakeholders

The ability to communicate effectively with the sponsor and stakeholders is absolutely essential to BPI (business process improvement) projects. Communicating, besides reporting on status, enables for building stronger relationships with key individuals and keep others engaged in the project.

Similar to communicating with a project team, it is essential to use a variety of communication […]

Managing BPI Projects - Communicating with the Project Team

Determining early in your project how you will communicate with the project team and how the project team will communicate with each other is absolutely essential to ensure the project stays on track.

While team meetings are essential, they are unlikely to be sufficient for business process improvement (BPI) projects; especially more complex ones. It […]