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A Defined Approach to Communicating on Change Initiatives Makes a Difference

Put Communication Policies in Place to Ensure Success of Change Initiatives

Having a defined approach to how we communicate on change initiatives makes a tremendous difference toward ensuring success of organizational change. A defined approach means that the organization has in place:

A strategic change communication plan A group responsible for communicating on change Defined […]

Using Strong Emotional Intelligence to Manage Conflicts: A Case Study

Many organizations focus on strengthening emotional intelligence (EI) of their management staff. While this is important, just as important is strengthening EI of all employees – at all levels, especially those employees who interact with customers. Strong emotional intelligence enables us to avoid or reduce conflicts and to manage through them when they do occur. […]

Prepare New Supervisors to Manage Staff

Too often individual contributors are promoted into supervisory roles with no prior experience managing others. And, sometimes, limited experience collaborating with others or working as part of a team on an initiative.

This only sets them up for excessive stress, frustration and potential failure in their new role managing others. It may risks setting up […]

Use a Mind Map to Organize Your Ideas

A mind map is a diagram that organizes information in a visual format. It is created around a central idea. Mind maps enables for organizing information around a complex topic. Mind mapping enables you to organize information you gather from different sources. Mind mapping helps in breaking down complex information so that you can more […]

The Value of Good Business Writing Skills

We all need to write – whether it is a business letter, a thank you note to a customer, or a proposal. Excellent business writing skills are valuable and necessary no matter your role in an organization. From individual contributors to executives, the ability to write business documents well is an essential skill.

Well written […]