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Leading Teams Effectively

Leading teams effectively requires being both an effective team member and fostering an environment of team work within your department.

When managers work collaboratively with their teams to address challenges and achieve common goals, they are demonstrating effective teamwork behaviors.

When managers encourage, enable and motivate their teams to work collaboratively with each other to […]

Identify Key Stakeholders for Business Process Improvement Projects

Given the potential risks and issues involved in managing business process improvement (BPI) projects, it is essential that project managers identify early on who are the key stakeholders who can, and must, support the BPI project.

There are, of course, the obvious key stakeholders – the project sponsor(s), team members and those departments who are […]

Four Steps to Better Plan Your Day

When we take the time to plan the day ahead, we realize a number of benefits:

Reduced stress and frustration Increased likelihood of achieving our goals A feeling of satisfaction at the end of the day

Here are four steps to better plan each and every day to get on a better path of achieving […]

Engaging Employees in Learning

Improve commitment and retention of what they are learning – a client story

In order for employees to retain what they learned in a training program (regardless of the format), it is essential to engage them in a variety of ways before, during and after the program. Let me share one example through a client […]

Exploring Emotional Intelligence: Helping Managers Succeed – Part 3

A Client Case Study – Part 3 of 3 – Creating the Strategic Plan for L&D

Read Part 1 and Part 2 of the case study.

The Plan for Learning and Coaching of Managers

We used the data from the 360 assessments, information gathered from interviews with the managers assessed, data provided early on by […]