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Managing BPI Projects – Communicating with the Project Team

Determining early in your project how you will communicate with the project team and how the project team will communicate with each other is absolutely essential to ensure the project stays on track.

While team meetings are essential, they are unlikely to be sufficient for business process improvement (BPI) projects; especially more complex ones. It […]

Engaging Stakeholders – A Mini Case Study – Part I

Alex was about to undertake a project in the organization that impacted the marketing department. It was not a large initiative at all and was only expected to last 2 – 3 months in duration. The initiative was to update an internal portal used by marketing for managing campaigns.

During a PMO meeting, one of […]

Keep the Peace by Not Asking “Why”

Sometimes we work with individuals who tend to be a bit defensive. Any time we may question something they did, or didn’t do, they may get their back up and act very defensive or get angry. I have found that the question, “Why,” often pushes individuals who are more defensive a bit over the edge. […]

Sharing Bad News with Employees

As leaders, we don’t always have good news to share. Sometimes the news is just not good but we need to share it with others. We may not have the right answer nor even know the impact over the long term of the news we need to share, but it is best to communicate the […]

Keeping Control of Your Projects – Part 2

Sponsors/Key Stakeholder Communications

See Part I for the first part of this article on team communications.

In this post we’ll approach communications from the perspective of sponsors and other key stakeholders.

Managing your sponsors and key stakeholders is essential to ensure your project meets their needs. We want to control our communications – meeting the […]