Many organizations focus on strengthening emotional intelligence (EI) of their management staff. While this is important, just as important is strengthening EI of all employees – at all levels, especially those employees who interact with customers. Strong emotional intelligence enables us to avoid or reduce conflicts and to manage through them when they do occur. […]
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 By Gina Abudi, on June 28th, 2018 By Gina Abudi, on May 23rd, 2018 We all need to write – whether it is a business letter, a thank you note to a customer, or a proposal. Excellent business writing skills are valuable and necessary no matter your role in an organization. From individual contributors to executives, the ability to write business documents well is an essential skill. Well written […] By Gina Abudi, on August 2nd, 2017 So many are needed for success! I recently posted a question on LinkedIn asking individuals their thoughts on the “one skill” that is a must have for project managers. We all know, of course, that many skills are necessary for project managers to be successful – there is no one skill. The challenge in this […] By Gina Abudi, on February 16th, 2016 
We have any number of experiences in any given day – some are good, some bad and others just plain ugly. We can learn from any of them. The most effective leaders learn from their experiences. From a good experience they capture what went well so they can do the same thing the next time. […] By Gina Abudi, on February 13th, 2013 Do you learn from your experiences? The most effective leaders learn from their experiences of the week. They are willing, able and ready to learn – they are not arrogant enough to assume they know it all. Learning from experience is especially essential in developing critical skills – communication, negotiation, emotional intelligence. Every day […] |
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