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Best Practices for Managing Changes that Impact Employee’s Jobs: A Case Study

I’m working with a client on a major initiative that will impact their employees’ jobs. It won’t mean there will be lay-offs within the organization, but rather significant restructuring of roles and responsibilities and some relocations.

The company has eight (8) offices throughout the United States and in Canada. They are consolidating departments and offices […]

Knowledge Sharing Best Practices

When new hires join an organization, as part of onboarding, I want to be sure there is a plan in place for other employees to share their organizational, department, division, customer and other knowledge about the job to the new hires in the department. Knowledge sharing from one individual to another is essential to the […]

5 Easy Steps to Work with a Problem Employee

We have all experienced a problem employee. Someone who causes conflict, is difficult to work with or who doesn’t complete tasks in a timely manner or of high quality. The longer we let the behavior continue, the more difficult it is to manage. When you have a problem employee, deal with it immediately – don’t […]

New Employees: The First 90 Days are Critical

The first 90 days of a new employee’s career in your organization is critical to their success. Too often we get employees ready day one – office or cubicle area set up, computer ready to go, maybe take them out to lunch, introduce them around the department, get all the paperwork completed – and then […]

Are You Taking Employee Survey Feedback to Heart?

Put a plan in place before sending out a survey

I know a number of companies who send out employee feedback surveys at least once a year; sometimes more. However, what happens to that information? The surveys are certainly easy enough to send out; the problem is looking at and using the data we receive […]