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Helping a Problem Team Member

Who isn’t well liked by the others and doesn’t seem to care…

Here’s a story to consider. I was approached by an individual we’ll call Susan for suggestions on how to manage an employee who frequently had to work on project teams and who was not getting along with others and, based on past experiences […]

6 Ways to Build Strong Relationships with Your Customers

By building strong relationships with your customers you can do a better job of meeting their needs and keeping them with your business rather than moving off to the competition.

Try these simple techniques to build stronger relationships:

Take your customer out for coffee or lunch at least once a quarter just to “catch up.” […]

5 Things to do Today to Build a Better Relationship with Your Team

By building a better relationship with your team you’ll find that:

You can accomplish more in shorter periods of time The team functions as a true team rather than a group of individuals Conflicts are managed better among team members The team works together more effectively and efficiently The team gets “up to speed” on […]

How Are You Communicating Strategy Within Your Business?

If you want strategic plans implemented, communicate your strategy to employees

Too often I hear from CEOs and other executives that they can’t get their employees to implement the strategy. When we dive in to the discussion further however, it becomes apparent that the employees don’t even know what the strategy is let alone how […]

Everyone Should Have a Chance to Grow Professionally and Personally

Not Just the High Potentials

I was meeting with a colleague the other day who mentioned that her organization was only providing opportunities to grow professionally to high potentials. When I asked her why that was happening she mentioned that budgets were still tight and the organization was mainly concerned about ensuring those high potential […]