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Are You a Leader? A Manager? Or Both?

There are many articles, white papers and other information on how a manager is different than a leader. And many theories on whether someone can effectively be in both roles. Certainly there are many definitions of what a leader or manager is; but for the purposes of this brief article, let’s define leaders and managers […]

Can All Managers Coach Every Employee?

And should they? Or are others in the organization better qualified to provide support?

Often we assume that managers should be able to coach each of their employees, but this is not always the case. Consider the difficulty in coaching employees who are better skilled than the manager in performing certain tasks. Consider the difficulty […]

Effective One-On-One Meetings with Employees

Are you holding one-on-one meetings with your direct reports? If not, you should be! They are a great way to “check in” and to keep employees on track and engaged. Use one-on-one meetings to:

Follow up on progress of initiatives and projects to which the employee is assigned Work collaboratively with the employee to resolve […]

5 Easy Steps to Work with a Problem Employee

We have all experienced a problem employee. Someone who causes conflict, is difficult to work with or who doesn’t complete tasks in a timely manner or of high quality. The longer we let the behavior continue, the more difficult it is to manage. When you have a problem employee, deal with it immediately – don’t […]

New Employees: The First 90 Days are Critical

The first 90 days of a new employee’s career in your organization is critical to their success. Too often we get employees ready day one – office or cubicle area set up, computer ready to go, maybe take them out to lunch, introduce them around the department, get all the paperwork completed – and then […]