In talking with a potential client the other day on how to best develop their employees, the President of the company told me that human resources is responsible for developing talent in the company. The SVP of human resources, who was also in the meeting, suggested that the President was incorrect; others were also […]
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 By Gina Abudi, on February 10th, 2011 If you aren’t communicating with your customers regularly…you have problems! Too often my clients (who sell services and/or products and rely on customers for their continued success) tell me that they don’t frequently reach out to their customers to gauge how things are going or even to share information. They assume that all is going […] By Gina Abudi, on February 9th, 2011 Do you really know? Do you know how your customers are feeling about your business and its products and services? Really – do you know? I’m not asking you to guess based on feelings. I want you to really know how they feel. It’s a new year – why not start off the year by […] By Gina Abudi, on February 8th, 2011 You can’t avoid it – so plan for it! One thing we all dread is having a difficult conversation. It doesn’t matter what it’s about, whether personal or business related, it just puts a knot in our stomachs! First, take a deep breath! Pushing the blame around doesn’t help anyone and certainly does not solve […] By Gina Abudi, on February 3rd, 2011 It is so simple… Honestly folks – recognizing employees for a job well done is so simple to do; yet I hear more and more frequently from friends working within companies that they never get that “pat on the back.” Frankly – I know where they are coming from! It’s so easy for employers to […] |
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