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 By Gina Abudi, on September 20th, 2017 Apply some best practices to have better conversations with others Difficult conversations are not easy to have! We have our own perceptions of the situation that impact what we hear from someone else and our emotions are certainly running high. However, by using active listening skills, you make a conscious effort to hear and understand […] By Gina Abudi, on July 26th, 2017 Best Practice Tips Often during a difficult situation, emotions may run high. When his happens, communications are poor and relationships may be damaged. When you find emotions are running high during a difficult situation – such as in a conversation with a colleague when you are not in agreement – follow these best practices: Remind […] By Gina Abudi, on June 14th, 2017 We all have had a difficult employee that we needed to manage; it’s just a fact of being a leader! The goal is to be proactive in managing that difficult employee before it gets to the point where (s)he is causing damage to the team environment or to his/her own professional career. Consider these best […] By Gina Abudi, on June 12th, 2014 As leaders, we don’t always have good news to share. Sometimes the news is just not good but we need to share it with others. We may not have the right answer nor even know the impact over the long term of the news we need to share, but it is best to communicate the […] By Gina Abudi, on February 8th, 2011 You can’t avoid it – so plan for it! One thing we all dread is having a difficult conversation. It doesn’t matter what it’s about, whether personal or business related, it just puts a knot in our stomachs! First, take a deep breath! Pushing the blame around doesn’t help anyone and certainly does not solve […] |
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