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Use Active Listening Skills during Difficult Conversations

Apply some best practices to have better conversations with others

Difficult conversations are not easy to have! We have our own perceptions of the situation that impact what we hear from someone else and our emotions are certainly running high. However, by using active listening skills, you make a conscious effort to hear and understand […]

Generations in the Workplace

How to Get Along

For years, the baby boomers represented the focus of much of society – from television programming, to advertisers’ focus to social media commentary from journalists and academics. But, today there is a new generation that is rapidly gaining attention and focus from these groups. Generation Y – born between 1977 […]