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Bring Out the Best in Your Employees – Part 3

A Client Story of Change

Read Part 1 and Part 2 of our story.

Senior leadership – the VPs and SVPs – were a bit more challenging. The CEO felt that some of these leaders really needed to move on as they had been with the organization for so long. Many of the issues were […]

Bring Out the Best in Your Employees – Part 2

A Client Story of Change

Read Part 1 of our story.

ACG and the CEO needed to understand where change was already happening because we knew somewhere in the organization it was! We met with groups of employees – individual contributors – to understand where they were successful and where they had challenges in getting […]

Bring Out the Best in Your Employees – Part 1

A Client Story of Change

One of our clients is a new CEO in an organization. He was hired by the Board of Directors (BoD) in order to the stop the exit of top talent from the organization. Over the last year the organization had lost more than half their top talent – some of […]

Evaluating the Culture of an Organization

When I am asked by a client to help them evaluate the culture within their organization, there are two steps I take:

Evaluate the organization informally (interactions among people) Evaluate the organization formally (processes and procedures)

To do both well, I spend time within the organization getting to know the individuals. This includes traveling to […]

Do You Really Understand Your Organization’s Culture?

Culture change is frequently identified as the intervention needed to improve the performance of an organization. The word "culture," however, is used gingerly and there remains much debate and controversy regarding the best way to fully understand the culture of an organization.

Ed Schein presents a simple yet illuminating perspective on organizational culture. According […]