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Is Your Organization Change-Savvy?

Change savvy organizations recognize that change is a natural part of the organization and that it must be managed. They understand that change management is a competency and ensure that individual contributors up to the leadership team have that competency in order for change to be successful. They also understand that change is difficult – […]

Are Your Employees Ambassadors for the Company?

Definition of company ambassadors: employees who act as a representative or promoter of the organization.

When employees are engaged in the organization, they feel valued and appreciated for the work they do. They love to go to work and want everyone to know about what a great job they have. They promote the products and […]

Case Study: Increasing the independence of an overly dependent workgroup

Background: You manage a workgroup of 15 people responsible for customer service for one of the company’s largest and most profitable products. You have recently been promoted to the manager role having worked previously in other areas of the organization. In your most recent role, you had 10 people reporting up to you and they […]

Case Study: Resolving Serious Conflict between Team Members

Background: The members of your project team are in serious conflict. They have split into two camps. The last team meeting was a disaster with four members of the team sitting on one side of the table and the other four on the other side. You could feel the tension in the air. You ended […]

Skills Needed to Effectively Engage Stakeholders

In order to effectively engage stakeholders, and to keep them engaged, the following skills are essential for project managers to have:

Ability to build relationships with others Understanding the perspective of stakeholders – their concerns and challenges about the project Interviewing skills to understand the needs and wants of stakeholders Strong verbal and written communication […]