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 By Gina Abudi, on August 4th, 2015 This is Part 1 of a 3 part article on how to enable for employees to be successful in their work. This is a very high level case study as, in agreement with the client, much has been disguised or eliminated in order to ensure client confidentiality. The ability for employees to be successful relies […] By Gina Abudi, on July 28th, 2015 Background: You manage a workgroup of 15 people responsible for customer service for one of the company’s largest and most profitable products. You have recently been promoted to the manager role having worked previously in other areas of the organization. In your most recent role, you had 10 people reporting up to you and they […] By Gina Abudi, on June 30th, 2015 There are two distinct thoughts on what makes for a “best team.” For some leaders, the “best team” are comprised of those individuals who challenge assumptions and are continuously looking to improve. They are engaged and committed to the organization’s success. For other leaders, however, the “best team” are those who follow along and simply […] By Gina Abudi, on June 11th, 2015 Conflicts are common on every team. Expect them and let your team know to expect that conflicts will occur. Prior to a conflict occurring, however, work with the team to have a process in place for how conflicts will be managed and resolved when they do occur. Consider these steps to resolve a conflict between […] By Gina Abudi, on April 29th, 2015 The success of business process improvement (BPI) projects relies on many factors, not the least of which is a strong and diverse BPI project team. Consider any BPI project you have worked on in the past. Undoubtedly it touches any number of functions within the organization and requires support from throughout the organization in order […] |
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