Subscribe to My Feed   Follow Me On Twitter   Join Me On LinkedIn   Friend Me On Facebook

The People Side of Business

I was talking with one of my clients just recently – an executive who heads up human resources for a client with offices across the globe. He told me that one of his personal goals this year was to focus on the people side of the business. Specifically, he wanted to be sure employees were […]

A Manager’s Dilemma – Part II

Being creative in supporting employees’ professional development

In Part I we discussed Anna’s dilemma. She needed to find creative ways to help her employees develop their skills and continue to grow personally and professionally.

Here are some ideas for Anna that will help her to develop her employees’ skills and keep them engaged in the […]

A Manager’s Dilemma – Part I

How can I support my employees’ professional development?

Consider this story:

Anna has been managing her customer service department for over 5 years. The group consists of 10 customer service reps, half of whom are new to the role (less than one year at the company) and the other half have been there for 5+ […]

Align Training Plans to Organizational Goals

I was speaking with a client at the end of 2013 who was working on finalizing training plans for 2014. He stated that there appeared to be so many training needs and desires based on a recent employee engagement survey that he just didn’t know where to start! He had a limited budget but wanted […]