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When Your Training Programs are Not Excelling - Part V

The Action Plan

Please read Part 1, Part 2, Part 3, and Part 4 of this article.

Based on the information gathered both via surveys and interviews, as well as in casual conversations, the following was decided as a course of action:

Training Programs

Individual contributor/staff level: Given the desire to enable for more leadership […]

When Your Training Programs are Not Excelling – Part IV

Follow Up Interviews with Managers and Conversations with Senior Leaders

Read Part 1, Part 2 and Part 3 of this article.

Information from the follow up interviews and conversations shared below is provided at a very high, overview level only.

Follow-up interviews with managers

In our follow up interviews with the managers, we wanted to […]

When Your Training Programs are Not Excelling - Part III

What We Learned from Individual Contributor and Manager Surveys

Read Part 1 and Part 2 of this article.

Recall that this entire project started with changing training programs to make them relevant. We haven’t strayed from that goal! In order to make training programs relevant – they must be tied to long term organizational strategy.


When Your Training Programs are Not Excelling - Part II

Data Gathered

Read Part I for background information.

Two weeks later ACG met with the client for an update meeting. During the meeting, Human Resources provided the following information:

The organization’s strategy included a focus on:

Implementing new technology to improve how the work gets done (next 1 – 2 years) Evaluate processes in place […]

One Client’s Story: A Case Study - Part III

Results from Socializing Efforts

Read Part I and Part II of the case study.

James spent a bit of time getting acclimated to the organization, which including understanding the successes and challenges of departments as well as individual challenges in a growing organization. This was important to accomplish before ACG came in to help with […]