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Case Study: Resolving Serious Conflict between Team Members

Background: The members of your project team are in serious conflict. They have split into two camps. The last team meeting was a disaster with four members of the team sitting on one side of the table and the other four on the other side. You could feel the tension in the air. You ended […]

Skills Needed to Effectively Engage Stakeholders

In order to effectively engage stakeholders, and to keep them engaged, the following skills are essential for project managers to have:

Ability to build relationships with others Understanding the perspective of stakeholders – their concerns and challenges about the project Interviewing skills to understand the needs and wants of stakeholders Strong verbal and written communication […]

The Value of Engaging Stakeholders

Last year, three particular projects in which I was involved with clients was focused on managing the change management and communication process for large technology projects the clients were undertaking within the organization.

I’d like to focus this article on one of those projects where the client did not quite recognize the need for change […]

Define Roles and Responsibilities Early on in the Project

It is important for project managers to define roles and responsibilities early on in the project to avoid confusion and resource issues later on. While there will always be individuals who roll on and off projects, some key project personnel should be committed to the project from the beginning and have the time to fulfill […]

The Value of Having a Change Expert on Your Next Technology Project

Technology projects can be difficult to implement within an organization. They require significant change management work as well as regular and consistent communications to stakeholders to keep them engaged. Unfortunately, technology projects are staff minimally (as are many other projects frankly) and with individuals with technical expertise but limited expertise, if any at all, expertise […]