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Case Study: Resolving Serious Conflict between Team Members

Background: The members of your project team are in serious conflict. They have split into two camps. The last team meeting was a disaster with four members of the team sitting on one side of the table and the other four on the other side. You could feel the tension in the air. You ended […]

Skills Needed to Effectively Engage Stakeholders

In order to effectively engage stakeholders, and to keep them engaged, the following skills are essential for project managers to have:

Ability to build relationships with others Understanding the perspective of stakeholders – their concerns and challenges about the project Interviewing skills to understand the needs and wants of stakeholders Strong verbal and written communication […]

Define Roles and Responsibilities Early on in the Project

It is important for project managers to define roles and responsibilities early on in the project to avoid confusion and resource issues later on. While there will always be individuals who roll on and off projects, some key project personnel should be committed to the project from the beginning and have the time to fulfill […]

The Value of Taking Time for Stakeholder Assessments

A stakeholder assessment is one way to understand your stakeholders and their expectations on the project. Stakeholder assessments enables for sharing information about the initiative with the stakeholders but also ensuring you understand their concerns about the initiative. This is the opportunity to get champions on the project and to determine who are resisters – […]

Managing BPI Projects – Communicating with the Sponsor and Stakeholders

The ability to communicate effectively with the sponsor and stakeholders is absolutely essential to BPI (business process improvement) projects. Communicating, besides reporting on status, enables for building stronger relationships with key individuals and keep others engaged in the project.

Similar to communicating with a project team, it is essential to use a variety of communication […]