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Focus Your Change Conversations

Good for the Organization vs Good for the Individual

There are two ways to focus change conversations – focusing on the logic of changing and focus on the emotional side of change. When we focus on the logic of change, we talk about change from the perspective of the organization. We may show spreadsheets or […]

Case Study: Moving Resisters of Change to Change Champions – Part 2

Changing the Minds of Employees in Finance

Read Part I of the case study

The second meeting with the group was well attended, everyone made time on their calendar and attended the meeting. This was a good sign! We knew we still had a few resisters, but we also knew that they were interested enough […]

Case Study: Moving Resisters of Change to Change Champions – Part I

Changing the Minds of Employees in Finance

I was working with a mid-size professional services firm that was implementing a new financial system. The CFO asked me to work with him to help him manage this project with his team, with a focus on managing communications and change. He had a project manager who would […]

Managing Change Initiatives

Convert Resisters to Champions

A key success factor in managing change initiatives is to convert resisters to champions. You can’t convert everyone – some will just continue to resist until eventually they decide to leave the organization. But you can create a number of them. Those you convert will eventually get a number of others […]

Supporting Change through Communication

Consider these two conversations…

How we communicate with others who are struggling through a change makes an impact on their ability to accept and adapt to a change in the organization. Employees who are change agents, those who support and champion change in an organization, enable other employees to do so also by helping […]