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Anticipation vs responsiveness

There’s a ton of writing out there on proactive vs. reactive. Whether it is about software development or business development, being proactive and preventing a problem is much preferred over perfecting the ability to deploy resources quickly when a problem erupts.

All of that is, of course, intuitive.

Nonetheless, individuals and organizations still struggle with […]

Managing an Ethical Dilemma

A Mini Case Study

Background

You have been working at a software company for about 5 years. You enjoy the job and have recently applied for a new role (supervisor). You interviewed and felt you did well. Additionally, you believe you chances of getting the job are high because you have been with the company […]

A Negative Attitude on the Project Team

A Mini Case Study

Background

The project is a highly visible project that will impact multiple departments within the organization. It has been in progress for about 2 months and going along fairly well as far as staying on schedule and within budget. The stakeholders seem pleased with progress so far. However, you have been […]

Communicating with Stakeholders – Part II

A Mini Case Study

Read Part I of the story.

In this article, we’ll outline the communication plans for departments heads and other employees in the organization.

The first meeting

In your meeting with the seven department managers, you focused on the 360 initiative and specifically:

The decision behind launching a 360 process (link to […]

Leadership: It can Make or Break Lean Success

Leadership has the ability to either make or break a business. Good leadership practices can send a business into uncharted waters of great success and opportunity, while on the other hand, poor leadership tactics may leave a business floundering in a sea of defeat. In most traditional business hierarchies, leaders are usually the staff members […]