I was in a coffee shop in downtown Boston the other day and was shocked by the attitude of the person behind the counter to the customer in front of me. The customer in front had her small child with her – the little girl was maybe 5 or 6 years old. The customer asked […]
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 By Gina Abudi, on May 4th, 2011 Do you know if they are engaged? Did you socialize it first? I was talking with a friend the other day who told me that she just started a new role in the human resource department of an office supply chain. The first thing the CEO told her was that he felt that the employees […]  By Guest Blogger, on May 3rd, 2011 Ronn Faigen is the General Manager for APMG-US, part of APMG International, a global accreditation and qualifications organization. In this capacity, Ronn is responsible for increasing the awareness and adoption of internationally recognized best practices, among them PRINCE2®, Managing Successful Programs (MSP™) Portfolio, Program and Project Offices (P3O®) and ITIL®. Prior to joining APMG-US, […] |
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