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Why Companies Underperform Part IV

Organizational Capabilities Index

And what they must do to succeed in the new economy

Please reads Parts I, II and III prior to reading Part IV.

What we have been discussing in Parts I through III, is in fact the effect of business environmental changes on the typical small to medium (STM) during the ‘Great Recession.’ The changes […]

Commercial Off-The-Shelf Vendor Selection: Key Factors and 10 Practical Tips

Selecting the right Commercial Off-The-Shelf (COTS) vendor can be a tough decision to make. Even though many organizations have gone through the process several times, it is surprising how chaotic the process of selection can be time and time again. There are certain key factors every team has to consider in the process.

Fit […]

Take Product, Add Service: Result is More Profit

Companies have learned that they can add service or convenience to products and raise the price. That higher price includes a larger margin and therefore more profit.

Example 1: Soap – Liquid Soap

Bar soap evolved to liquid soap to save the effort of rubbing the bar of soap. Liquid soap morphed to […]

My project requires me to work with individuals in another country…

How am I supposed to do that?

Amy has been assigned to work with individuals from India, China, and Ireland on her project. She is the project lead for one component of a major project. She has never worked with individuals outside of the United States and is concerned about how successful the project […]

Is it in personal/professional/organizational interest for an employee to have friends in the workplace?

Long-term relationships are often formed at work. The evolution of quality relationships is very normal and an important part of a healthy workplace. In the best workplaces, employers recognize that people want to forge quality relationships with their coworkers, and that company allegiance can be built from such relationships. The development of trusting relationships is […]