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New Manager Training Program at a Financial Services Company: A Case Study

Background

XYZ Financial Services Company provides a variety of financial and life insurance services to their clients, who range from individuals to Fortune 1000 companies throughout the northeast United States. They have been in business for 15 years and during that time have grown to 75 employees. They are starting to expand the services they […]

Leveraging Human Networks to Accelerate Learning

Published by colleague Maya Townsend in Chief Learning Officer Magazine April 2009

Copyright © 2009 MediaTec Publishing Inc

To make the most of their learning initiatives, CLOs must understand the power of informal workplace networks and know how to leverage them to drive organizational change.

The executive team of a small, community-based West Coast […]

Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part IV

Read Part I, which covered Evaluation Planning, Part II, which covered Data Collection, and Part III, which covered Data Analysis prior to reading Part IV: Reporting

Case Study

Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 4: Reporting

In Phase 4, we completed the final report and […]

Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part III

Read Part I, which covered Evaluation Planning, and Part II, which covered Data Collection, prior to reading Part III of this post.

Case Study

Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 3: Data Analysis

In Phase 3, the data collected during phase 2 (discussed in Part […]

Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part II

Read Part I, which covered Evaluation Planning, prior to reading Part II of this post. This part focuses on Phase 2 of the ROI study: Data Collection.

Case Study: Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 2: Data Collection

In Phase 2, data was collected from […]