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Full Name: Maya Townsend

About me

Maya Townsend, founder and lead consultant of Partnering Resources, helps clients form an accurate picture of current challenges, imagine possibilities for the future, and mobilize energy for change. She specializes in helping technology leaders identify the hidden web of relationships that drive organization performance, build internal and external alignment, and reach across the white spaces to develop solutions that stick.

A presenter and author on organizational complexity, Maya believes that today’s technology organizations require different thinking and competencies than in the past. Highly intuitive, analytical, and imaginative, she works at all levels, from CEO to line worker, to develop the relationships, ideas, connections, and interdependencies that shift an organization to the next level of productivity and performance. Her style is participatory and she partners closely with clients through a collaborative process of discovery, design, implementation, and evaluation.

Maya’s practice focuses on the unique challenges faced by technology organizations. Her client list includes BioCellulase, eCopy, eTeck, Financial Profiles, First Marblehead, Leerink Swann, and Novartis. She has worked with a variety of public and third sector companies as well such as Andover / Phillips Academy, Close to Home, The Garrison Institute, National Air and Space Administration, and Project Harmony. Maya teaches leadership, strategy, and collaboration skills at Northeastern University and Boston University Corporate Education Center.

Maya serves as an advisor to Gartner, the leading technology research and advisory company, on change management best practices. Her articles on topics such as organizational alignment, adaptability, change, and achievement are regularly published by CIO.Com, Mass High Tech, Chief Learning Officer, and other industry publications. She serves on the Editorial Review Board for OD Practitioner, the premier organization development practitioner journal in the United States. Her presentations at national conferences have been acclaimed “best in conference” by participants.

Maya graduated with distinction from American University / NTL Institute Masters of Science in Organization Development (MSOD) program and holds a certificate in Organization Development from Georgetown University. She is a member of the NTL Institute for Applied Behavioral Science and the Organization Development Network. Maya serves as the Board President for ZUMIX, a Boston-based youth arts organization.

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