Read Part 1 of the mini case study.
Here are some ideas on what Elena might do – tactfully and diplomatically – to ensure she gets credit for the work on this project.
First, Elena should talk address Jacklyn immediately but rather calm down and wait until later in the day or the next day. […]
Some background: Elena and Jacklyn have been working together on a fairly complex process improvement initiative for the last two months. At the same time that they have been working on this project, Jacklyn has been planning an upcoming surprise party for her husband’s 40th birthday party. Because of this, Jacklyn has not done as […]
When the effort of the work team is over; take these three steps to wrap up the work they have done:
Collaborate with the team to develop the final report on the team’s results. Include information on the original goals of the team, summarize their accomplishments, summarize the research/data collected and analyzed, include the conclusions […]
Self-directed work teams are pulled together to accomplish a specific goal. They are self-directed as they are not managed by a leader and are empowered to accomplish their task as they see fit – solving problems and making decisions as a team. They are comprised of individuals that represent cross-functional areas and have a variety […]
What are your personal preferences?
We all have preferences for how we interact with others, which impacts how others interact with us. These might include how we…
Express ourselves to others: Are you indirect in your communications – communicating carefully only after you plan out what you will say and how you will say it […]