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Handling Criticism

Rather than trying to avoid criticism, expert performers welcome it. They seek out coaches and advisors who can give them constructive, sometimes even painful feedback. They then use this feedback as a guide for steady improvement.

Here are some steps you can take to handle criticism effectively:

Acknowledge Your Error – Acknowledging a mistake is […]

Don’t Make Employees Mad with a Poorly Delivered Message

Many managers are adept at the objective parts of performance discussion performance, but nearly all of them dread initiating conversations about personal issues such as behaviors and attitudes. The traditional method by which they are taught to provide performance feedback to employees, sometimes referred to as "constructive criticism," is often the very reason they […]