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Taking a Project Management Approach in the Creation of Learning and Development Programs – Part II

In Part I of this post we focused on the first two steps – define need and plan. This post will focus on the next three steps – manage and implement and evaluate

Manage the Project

You have worked with the relevant stakeholders to define the need and have worked with the project team to […]

Taking a Project Management Approach in the Creation of Learning and Development Programs – Part I

Learning and development professionals often have quite a lot on their plates – usually with short timelines and unrealistic expectations set upon them. These are frequently one of the smaller departments within a company, utilizing few resources to accomplish projects that, frankly, have a strategic impact on the organization. In many cases contractors are called […]

Speaking in Plain English to Your Customers

Often, we are deluged with junk mail. Recently, my credit card company decided to increase the value of my credit card statements by making them easier to read. My Clarity Commitment TM Credit Card “Is intended to provide you with a clear and straightforward description of your Bank of America credit card rates and fees.”

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Business Case vs. Business Plan

A business case is a business-related concept that is both practical and profitable; while a business plan gives the details and elucidates the financial steps necessary to create or grow a successful business. Its purpose is to examine the business dynamics of a proposed project as part of the evaluation and selection process. It shows […]

Focus on Effective Employee Communications

A recent study by Watson Wyatt and WorldatWork, the 2009/2010 U.S. Strategic Rewards Survey,suggests that actions that companies have taken during the recession have had a negative impact on employee morale and commitment – particularly on the morale of high performers.Top performers were 20 percent less likely to recommend others take jobs at their […]