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Are You Managing the Grapevine?

Let’s face it; every business has a grapevine – regardless of the size of the business.

A grapevine is defined as an informal means of circulating information (Langenscheidt’s Pocket Dictionary, Merriam-Webster, 1997, p.329). You know they exist; heck, you’ve probably been part of one.

This grapevine is an important source of information for any manager, […]