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Identifying Your USP–Unique Selling Proposition

Rosser Reeves, an advertising guru from the 1940’s, the phrase “unique selling proposition” (or USP), a concept that is still relevant today. A USP is exactly what it sounds like it is–a unique selling proposition–something about you, or your product or service that is different from competing products and services in important ways that represent […]

Beyond the Logo - Building Your Service Brand

Much of my work over the years has been with “service brands” – brands that are not tied to a particular product, but to the delivery of some type of service – educational services, health care services, energy services, engineering services, consulting services, etc.

Developing and maintaining a strong brand for a service […]