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Getting Input From Others - Part II

A Mini Case Study

Read Part I of this mini case study for the first part of the story.

As you’ll recall, Jane received 2 out of 12 responses to her request to meet to discuss the processes around engaging clients. She has scheduled time with the 2 respondents. The other 10 individuals have not […]

Getting Input From Others - Part I

A Mini Case Study

Jane is an employee within the marketing department. She has been tasked with getting input from her peers in her own department (marketing) but also in sales in order to map out processes around engaging clients. This process information is needed to customize the newly purchased Customer Relationship Management (CRM) system. […]