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Managing BPI Projects – Building a Strong and Diverse Project Team

The success of business process improvement (BPI) projects relies on many factors, not the least of which is a strong and diverse BPI project team.

Consider any BPI project you have worked on in the past. Undoubtedly it touches any number of functions within the organization and requires support from throughout the organization in order […]

Managing BPI Projects – Managing Stakeholders Expectations around Change

Managing business process improvement (BPI) projects are challenging enough. Add to that the need to manage stakeholders’ expectations around change as it relates to the BPI project and your challenges have doubled!

One of our responsibilities when managing BPI projects is to ensure we also manage the expectations of our stakeholders, who will undoubtedly be […]

Are You Evaluating Your Processes?

Have you evaluated your business processes lately? Too often when I ask this question at a client, the answer I get is “no.” You need to regularly evaluate your business processes to ensure they are still effective. Changes in the organization – growth, reduction in labor force, new products and services, changing expectations of clients, […]