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Is Direct Mail – the “Snail Mail” Kind – Making a Comeback?

A number of years ago, a colleague of mine gave me a book on fractals to read and it was fascinating! At least I thought so. It was all about how nature is made up of fractals that operate in a systematic way to create patterns (in clouds, in leaves, in trees – in […]

40 Marketing Mistakes Companies Make

There was a rich discussion recently among members of the Marketing Executives Group on Linked In. The topic of debate was Top Marketing Mistakes.

Each company should periodically step back and take a look at their marketing activities. The following list can be utilized as a checklist for activities that should be stopped. […]

Ask Your Customers to Define Your Brand

It is not uncommon for me to be approached by a client or a potential client who wants to “develop their brand.” They are often surprised to find that they already have one – we all do.

You may also be surprised to learn that, whether you realize it or not, you have […]

Marketing: Art or Science

I have always been fascinated with the debate that Marketing is an Art or a Science. Now Campbell’s Soup is introducing Neuroscience into the discussion.

Neuromarketing

Neuromarketing is a relatively new approach for companies to delve into customer responses to marketing and advertising. Researchers are divining what small changes in biometrics like skin […]

Beyond the Logo – Building Your Service Brand

Much of my work over the years has been with “service brands” – brands that are not tied to a particular product, but to the delivery of some type of service – educational services, health care services, energy services, engineering services, consulting services, etc.

Developing and maintaining a strong brand for a service […]