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 By Gina Abudi, on December 30th, 2010 Strengthen your relationships with your customers Customer Advisory Councils are one of the best ways to keep in touch with your customers and continue to strengthen your relationship with them. Let’s look at how you might incorporate a Customer Advisory Council into your business and use it for a variety of purposes – both […] By Gina Abudi, on December 28th, 2010 Beyond Technical Skills Training… Too often the training project managers receive is focused on technical skills – cost management, quality management, risk management – specifically the Project Management Body of Knowledge (PMBOK®). Yes, you need that knowledge to do your job (and to pass the certification exams.) But you need more – you need […] By Gina Abudi, on December 23rd, 2010 Don’t Go It Alone…. In working with a number of businesses, I am frequently asked how to go about setting employee goals. One manager told me that he sets goals for his employees every year, but they don’t seem to be achieved. He had read that setting goals was important to motivate his employees […] By Gina Abudi, on December 21st, 2010 A starting point for you…. A "flexible workplace" can mean different things to different people, including: A 4-day work week (compressed work schedule) Part virtual environment (work at home a couple of days a week) Virtual environment (work at home 5 days a week) Shared jobs There are a variety of benefits to having […]  By Henry Gregor, on December 16th, 2010 And what they must do to succeed in the new economy Please read Parts I, II, III, IV , V and VI of this post for background information. In management terms, transferred-value is a term that includes all forms of results and experiences that contribute to a customer’s long-term health and well-being. From individuals to […] |
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