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Managing BPI Projects – Building a Strong and Diverse Project Team

The success of business process improvement (BPI) projects relies on many factors, not the least of which is a strong and diverse BPI project team.

Consider any BPI project you have worked on in the past. Undoubtedly it touches any number of functions within the organization and requires support from throughout the organization in order […]

Managing BPI Projects – Managing Stakeholders Expectations around Change

Managing business process improvement (BPI) projects are challenging enough. Add to that the need to manage stakeholders’ expectations around change as it relates to the BPI project and your challenges have doubled!

One of our responsibilities when managing BPI projects is to ensure we also manage the expectations of our stakeholders, who will undoubtedly be […]

The First Use of the Model with the Team – Part 3

Read Part 1 and Part 2 of our case study.

The first opportunity to use the new decision making model arrived fairly shortly after the meeting to introduce the model. We allocated 2 hours for the meeting in order to accommodate a learning curve. We didn’t expect the decision to be made after the two […]

Selling the Decision Making Model to the Team – Part 2

Read Part 1 of our case study.

Now that we decided on a process for getting decisions made, we needed to sell it to the team.

We gathered the team together for a meeting to share the use of RAPID® for getting decisions made. The following was on the agenda for the meeting:

TOPIC

OWNERSHIP

[…]

Who Has The Decision? Part 1

What do to when there are too many people making decisions on the project

A number of years ago, I was working with a client to provide them guidance on a complex project. The “core team” was large and nearly everyone on the project team felt they needed to be involved in making decisions. I […]