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Ensuring Behavior Change Occurs From Your Training Programs

Consistently clients tell me that one of the major disappointments from training programs their employees attend is that the employees come back to the job and do not apply what they have learned in the classroom. There are many reasons this might occur, including, for example:

The training program did not provide the opportunity [...]

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Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part IV

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Read Part I, which covered Evaluation Planning, Part II, which covered Data Collection, and Part III, which covered Data Analysis prior to reading Part IV: Reporting

Case Study

Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 4: Reporting

In Phase 4, we completed the [...]

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Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part III

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Read Part I, which covered Evaluation Planning, and Part II, which covered Data Collection, prior to reading Part III of this post.

Case Study

Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 3: Data Analysis

In Phase 3, the data collected during phase 2 [...]

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Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part II

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Read Part I, which covered Evaluation Planning, prior to reading Part II of this post. This part focuses on Phase 2 of the ROI study: Data Collection.

Case Study: Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 2: Data Collection

In Phase 2, [...]

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Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study – Part I

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For an overview of return on investment, see the white paper, Using Return on Investment to Evaluate Project Management Training. It would be helpful to understand the process of conducting a study prior to reading the specifics of a business impact and ROI study for the XYZ Widget Manufacturing Leadership Development Program. [...]