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The ROI of Lessons Learned: A Case Study (Part III of III)

The Results of the ROI Study

Please see Part I and Part II of this post for background information on this project.

As part of the socialization of the initiative, we gathered data from project team members, project managers and others about processes to collect/capture, share and apply lessons learned. This enabled us to begin […]

Ensuring Behavior Change Occurs From Your Training Programs

Consistently clients tell me that one of the major disappointments from training programs their employees attend is that the employees come back to the job and do not apply what they have learned in the classroom. There are many reasons this might occur, including, for example:

The training program did not provide the opportunity to […]

Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study - Part IV

Read Part I, which covered Evaluation Planning, Part II, which covered Data Collection, and Part III, which covered Data Analysis prior to reading Part IV: Reporting

Case Study

Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 4: Reporting

In Phase 4, we completed the final report and […]

Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study - Part III

Read Part I, which covered Evaluation Planning, and Part II, which covered Data Collection, prior to reading Part III of this post.

Case Study

Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 3: Data Analysis

In Phase 3, the data collected during phase 2 (discussed in Part […]

Performing a Business Impact and ROI Study of A Leadership Development Program: A Case Study - Part II

Read Part I, which covered Evaluation Planning, prior to reading Part II of this post. This part focuses on Phase 2 of the ROI study: Data Collection.

Case Study: Using the Phillips ROI Methodology™ to Evaluate the XYZ Widget Manufacturing Company Leadership Development Program

Phase 2: Data Collection

In Phase 2, data was collected from […]