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Do I Need to Handle this Conflict? A Mini Case Study

Consider this situation:

Two of your employees, Susan and Jack, are struggling with a difficult technical problem. Susan describes an approach to Jack for solving the technical problem that she finds compelling. “Doesn’t that make sense to you?” she asks, hoping that he is persuaded by her logic and will agree with her on the […]

Understanding Why Conflict Happens - A Mini Case Study

I have been coaching a client around conflict they are having within their project team. In talking with my client, she shared the following information:

“Conflict is happening more and more on the project team. It seems that even the smallest issue becomes a big issue in just a matter of minutes! We are getting […]