Developing a strategic communication plan to communicate on business process improvement (BPI) projects greatly increases the success of the project overall. The communication plan should include how you will communicate about the project before it is officially started, early in the project launch, during implementation, during testing and feedback stages and how you will communicate […]
Lessons Learned in Team Development – Part 5 of 5
Read Part 1, Part 2, Part 3 and Part 4 of this case study.
The project came to a close after 19 months – a bit over schedule but within budget. There were a number of issues that did arise over that time, of course. […]
Getting the Team to High Performing – Part 4 of 5
Read Part 1, Part 2 and Part 3 of this case study.
The team has now been together for nearly four months. While they have been performing well and have certainly been productive (Norming stage,) Joshua would love to improve that performance even further […]
Storming: Uh Oh – The Team is Not Getting Along Part 3 of 5
Read Part 1 and Part 2 of this case study.
The team has now been working together on the project for a few weeks and, while there was work getting done, there were a number of issues and conflicts that kept […]
Forming: Getting the Team Together for the First Time – Part 2 of 5
Read Part I of this case study for background information.
When we ended Part I of the case study, Joshua was beginning to plan some time to enable the team to get to know each other and figure out how they […]