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Steps to Take Prior to Having That Difficult Conversation

You can’t avoid it – so plan for it!

One thing we all dread is having a difficult conversation. It doesn’t matter what it’s about, whether personal or business related, it just puts a knot in our stomachs!

First, take a deep breath! Pushing the blame around doesn’t help anyone and certainly does not solve […]

Avoiding Difficult Performance Discussions is Not Nice

One of the excuses we commonly hear as a reason for not actively engaging in dialogue with employees regarding their performance is "We’re really nice at XYZ organization" or "We’re non-confrontational." Translation, "We have people who are underperforming, but we’d rather not have those conversations." Or, "It’s just easier to let the underperformance continue as […]