As leaders, we don’t always have good news to share. Sometimes the news is just not good but we need to share it with others. We may not have the right answer nor even know the impact over the long term of the news we need to share, but it is best to communicate the […]
You can’t avoid it – so plan for it!
One thing we all dread is having a difficult conversation. It doesn’t matter what it’s about, whether personal or business related, it just puts a knot in our stomachs!
First, take a deep breath! Pushing the blame around doesn’t help anyone and certainly does not solve […]