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Identify Key Stakeholders for Business Process Improvement Projects

Given the potential risks and issues involved in managing business process improvement (BPI) projects, it is essential that project managers identify early on who are the key stakeholders who can, and must, support the BPI project.

There are, of course, the obvious key stakeholders – the project sponsor(s), team members and those departments who are […]

Use Brainstorming to Gather Ideas for BPI

Brainstorming Sessions: Everyone can be Creative!

Increase the number of people who contribute to improving a process using brainstorming

Often, when we are trying to improve upon a business process, we want to gather ideas from as many users of that process as possible. This is not always easy to do, especially when we have a larger group of users. Consider […]

Best Practices for Creating the BPI Project Charter

Project Charter

Develop a document that will help you manage your BPI project!

Creating a project charter for your business process improvement (BPI) projects are a best practice for a number of reasons:

Enables you to get your “head” around the scope of the BPI project Enables for clarification of BPI project needs/expectations Ensures a link between […]

Develop a Plan for Continuous Improvement

Follow These Six Simple Steps

Continuous improvement initiatives enable organizations to make regular small changes in workflow. Employees can adapt better to change when it is occurring regularly and is well planned. Take these six simple steps to launch continuous improvement initiatives:

Do some research – where are some potential areas for improvement? Gather feedback […]

Get Input into Business Process Improvement Projects

And Get Your Employees Engaged in the Initiative!

Reaching out to employees to get input into business process improvement projects enables for a number of benefits for both the organization and the employees. Consider that business process improvement projects are not easy to implement! Even what appears to be a simple initiative – involving only […]