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Conducting Effective Needs Assessments: Conduct a Competency-Based Assessment Part II

Part I of this post looked at data gathering prior to conducting needs assessments. This post will discuss conducting a competency-based assessment. You would use the data from the data gathering session(s) to develop a competency model to assess against.

To begin, let’s define a competency model. In The Art and Science of Competency Models […]

Conducting Effective Needs Assessments: Data Gathering Part I

First, let’s define a “needs assessment.” According to Wikipedia, a “needs assessment is a process for determining and addressing needs, or “gaps” between current conditions and desired conditions, often used for improvement projects in education/training.”

A needs assessment should address the following:

Knowledge: What an individual needs to know in order to do his/her job. […]