Part I of this post looked at data gathering prior to conducting needs assessments. This post will discuss conducting a competency-based assessment. You would use the data from the data gathering session(s) to develop a competency model to assess against.
To begin, let’s define a competency model. In The Art and Science of Competency Models […]
First, let’s define a “needs assessment.” According to Wikipedia, a “needs assessment is a process for determining and addressing needs, or “gaps” between current conditions and desired conditions, often used for improvement projects in education/training.”
A needs assessment should address the following:
Knowledge: What an individual needs to know in order to do his/her job. […]