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Managing Vendor Issues

Part II

Read Part I of our story for background information.

In this Part, we’ll share how we used this information to develop an action plan for resolving our vendor issues.

Much of the time, as we learned from doing a bit of research at this client, problems with vendors do not solely reside with […]

Managing a Negative Employee - Part II

A mini case study – a plan to address the situation

In Part I of the story we learned that Jack needed to address issues with one of his team members, Sam. Jack realized he should have handled this situation with Sam much sooner, certainly before it became so obvious to others outside their department […]