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Use Active Listening Skills during Difficult Conversations

Apply some best practices to have better conversations with others

Difficult conversations are not easy to have! We have our own perceptions of the situation that impact what we hear from someone else and our emotions are certainly running high. However, by using active listening skills, you make a conscious effort to hear and understand […]

Should I Lead Like My Boss?

Lead

Mary, a new supervisor at one of my clients, asked me if she should “lead like my boss leads.” I asked her if she likes how her boss leads the team. Her response, “Not always.” Therefore, the answer to Mary’s question, “Don’t lead like your boss leads."

The answer to “Should I lead like my […]

Managing Emotions in a Difficult Situation

Best Practice Tips

Often during a difficult situation, emotions may run high. When his happens, communications are poor and relationships may be damaged.

When you find emotions are running high during a difficult situation – such as in a conversation with a colleague when you are not in agreement – follow these best practices:

Remind […]

Improve Your Emotional Intelligence – Manage Emotions

Some Quick Tips to Manage Those Emotions!

Once we recognize that we have emotions and feelings tied to just about everything that happens to us or around us each day, we need to learn how to manage those emotions. When we manage those emotions, we:

Have better interactions with others Make better decisions Enable for […]

4 Ways to Take Control of Your Own Professional Development

4 Ways to Take Control of Your Own Professional Development

Not every organization provides employees options for professional development But employees can still increase their knowledge and build new skills in such organizations. Here are 4 ways to take control of your own professional development – building skills and increasing your knowledge to take on the next opportunity to achieve your career goals:

Take on […]