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Do You Work for One of Those Nice Organizations That Avoids Conflict?

One of the excuses we commonly hear as a reason for not actively engaging in dialogue with employees regarding their performance is “We’re really nice at XYZ organization” or “We avoid conflict and causing people to feel badly about themselves.” Translation, “We have people who are underperforming, but we’d rather not [...]

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Conducting Effective Needs Assessments: Conduct a Competency-Based Assessment Part II

Part I of this post looked at data gathering prior to conducting needs assessments.  This post will discuss conducting a competency-based assessment. You would use the data from the data gathering session(s) to develop a competency model to assess against. 

To begin, let’s define a competency model.  In The Art and Science of Competency Models (page [...]

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Conducting Effective Needs Assessments: Data Gathering Part I

First, let’s define a “needs assessment.”  According to Wikipedia, a “needs assessment is a process for determining and addressing needs, or “gaps” between current conditions and desired conditions, often used for improvement projects in education/training.”   

A needs assessment should address the following:

Knowledge:  What an individual needs to know in order to do his/her job.
Skills:  What [...]

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10 Tips to Manage Your Time More Effectively

Are you feeling overwhelmed?

 

If you are like most of us, you have tons of “to dos” on your plate and short timelines for all!  Here are 10 tips on how to manage your time effectively without driving yourself crazy. 

Keep a “to do” list and prioritize it on a daily basis – use a daily [...]

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Keep Those Meetings on Schedule

Time's A Wastin'!

 

We all have many meetings to attend in an average week, or just on one day of the week. You know how frustrating it is when you are in a meeting and it doesn’t start on time or runs overtime, or nothing gets accomplished.  You can’t always control meetings you don’t run; [...]