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Successful Mentoring Programs

The First Few Meetings Matter!

The first few meetings of mentors and protégé (or mentee) makes a significant difference in the success of the mentoring program.

These initial meetings are about building relationships and establishing trust. Mentoring cannot be successful if trust does not exist. Mentoring is a longer-term relationships focused on helping […]

Providing Opportunities for Employees When Career Paths Do Not Exist

Not every role in an organization has a clear and specific career path for employees to progress through their roles. But this does not mean that you can’t provide opportunities for employees to develop their skills and take on leadership roles. Be creative!

Here are some ways to provide employees with opportunities to develop […]

Providing Feedback that Makes Sense!

Abigail, a manager of a customer service support team, often provides feedback to her employees that they find to be of no value. She has told employees that “You need to do a better job on the phone with customers,” or noted good work with comments such as, “Good job!”

What’s wrong with this […]

Why Emotional Intelligence Matters for Leaders

Emotional intelligence (EI) is out ability to understand our own emotions and manage those emotions. It also enables us to understand and manage the emotions of others.

Strong EI as a leader means leaders have stronger working relationships across the organization, collaborate and communicate more effectively with others, and can influence others to […]

Selling your Project to Employees

In our article last week, we talked about how to sell our project to executives. In this article, we’ll cover how to sell our projects to employees (non-leaders in the organization.)

When we are launching a new project, we need employee buy-in just as much as executive buy-in. While employees are not the purse-holder, […]